RETURN POLICY

BuyUsedCoolers.com

BuyUsedCoolers.com Return Policy: If you are not 100% satisfied with your purchase, just call our Customer Service at 877.336.6539 Monday-Friday 9:00 AM – 5:00 PM CST. You may return the merchandise within 2 days from the date of shipment in accordance with the following:

Return equipment guidelines and procedures

  • All purchased are deemed final and non-returnable and non-refundable unless the equipment suffered damage during shipping. In which case, you should contact a Customer Service Representative at 877.336.6539 to receive a Return of Goods Authorization (RMA) form.
  • Credit for returned merchandise will be issued once the equipment is received at Buy Used Coolers facility and verified to comply with our Returned Merchandise Guideline and Procedures. It typically takes between 5-7 business days upon receipt of the merchandise for a buyer credit. Buyer credit will be issued in the form of the original payment method.

Question About Our Return Policy? Contact Buy Used Coolers’ Customer Service Group At:

Phone: 877.336.6539

Email: Hello@BuyUsedCoolers.com
Hours of Operation: 9:00 AM – 5:00 PM – Monday through Friday – CST (Central Standard Time)

Call Us

Our customer service team is available  Monday to Friday 9:00 am to 5:00 pm CST

877.336.6539

Email Us

Send us an email at any time with your inquiry, or use the form on this page. We will respond within one business day.

Hello@BuyUsedCoolers.com